If iPhone isn’t responding, and you can’t turn it off then on, try forcing it to restart.
- Press and quickly release the volume up button.
- Press and quickly release the volume down button.
- Press and hold the side button (10-15 seconds).
- When the Apple logo appears, release the side button.
Force restart an iPhone with Face ID
Force restart iPhone 8 or iPhone SE (2nd generation and later)
If iPhone doesn’t restart after you try these steps, see the Apple Support article If your iPhone won’t turn on or is frozen. Or if your iPhone isn’t working as expected after you restart it, see the iPhone Support website.
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